Service Delivery Manager
Vinfinity Immigration
Posted
last week
Singapore
Onsite
SGD 12K
Mid Level
Full Time
Sema Summary
The Service Delivery Manager oversees the service delivery process to ensure customer satisfaction. This on-site role requires effective management and collaboration with teams and clients.
About Company
Vinfinity Immigration is a leading consultancy dedicated to helping clients achieve their immigration goals, with a focus on personalized service and a successful track record.
Core Requirements
- Bachelor's degree in Business Administration or IT.
- Experience in Service Delivery Management.
- Strong skills in Customer Service.
- Proven ability to ensure Customer Satisfaction.
- Excellent communication and interpersonal skills.
Responsibilities
- Maintain positive relationships with customers.
- Identify customer needs and oversee service delivery.
- Lead the service delivery team.
- Manage finances and budgets.
- Assess customer feedback for service improvement.
- Organize and meet deadlines.
- Liaise with team leaders on service solutions.
Must Have skills
Job Keywords
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