Service Delivery Manager
TekWissen India
Posted
2 days ago
Hyderabad, Telangana, India
Remote
INR 60K
Mid Level
Full Time
Sema Summary
The Service Delivery Manager at TekWissen India oversees the delivery of services in a hybrid work environment. This role involves managing client relationships, leading service improvement initiatives, and ensuring quality delivery of IT services. Candidates should have a strong background in service management and experience in a similar role. The position is based in Hyderabad, India, and offers full-time employment with potential for remote work.
About Company
TekWissen India is a leading provider of IT services and solutions, dedicated to offering high-quality service delivery to clients across various industries.
Core Requirements
- Bachelor's degree in IT or related field
- Experience in service delivery management
- Strong communication skills
- Ability to manage client expectations
- Knowledge of ITIL practices
Responsibilities
- Manage end-to-end service delivery
- Oversee project management tasks
- Engage with clients regularly
- Identify areas for service improvement
- Ensure compliance with service agreements
- Lead a team of service delivery professionals
- Report on service performance metrics
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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