Semesteria Logo
Hamilton Barnes

Service Delivery Manager

Hamilton Barnes

Posted

yesterday

Kuala Lumpur, Malaysia

Onsite

MYR 6K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Hamilton Barnes is seeking a Service Delivery Manager based in Kuala Lumpur, Malaysia. This full-time position involves overseeing service delivery operations, ensuring client satisfaction, and managing service quality. The role requires leadership skills to coordinate between various teams and stakeholders. Ideal candidates should have experience in service management, although specific experience levels aren't mentioned. The job involves collaborating directly with clients to meet their service needs.

About Company

Hamilton Barnes specializes in providing recruitment solutions in the technology and telecommunications sector. They are committed to connecting talented individuals with leading companies.

Core Requirements

  • Experience in service delivery
  • Strong leadership skills
  • Excellent communication abilities
  • Client relationship management
  • Problem-solving aptitude

Responsibilities

  • Oversee service delivery operations
  • Ensure client satisfaction
  • Manage service quality
  • Coordinate between teams
  • Report on service performance
  • Implement improvement initiatives
  • Resolve client issues

Must Have skills

LeadershipCommunicationService managementProblem-solvingClient relations

Nice To Have Skills

Project managementAnalytical skillsTechnical understandingNegotiation skillsStrategic planning

Job Keywords

Service DeliveryManagementClient SatisfactionOperationsLeadership

Similar Jobs