Semesteria Logo
ABB

Service Delivery Manager

ABB

Posted

yesterday

Bengaluru East, Karnataka, India

Onsite

INR 80K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Service Delivery Manager at ABB is responsible for overseeing the integration and delivery of services within a project context. This mid-level role requires strong management skills and experience in service delivery or related fields. Based in Bengaluru East, Karnataka, the position involves ensuring project objectives are met while maintaining high customer satisfaction levels. The role is full-time and offers a competitive salary.

About Company

ABB is a global leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact.

Core Requirements

  • Bachelor's degree in a relevant field
  • Experience in service delivery management
  • Strong project management skills
  • Excellent communication skills
  • Ability to work in a team

Responsibilities

  • Manage service delivery projects
  • Ensure adherence to service level agreements
  • Coordinate with cross-functional teams
  • Report on project status to stakeholders
  • Identify improvement opportunities
  • Help develop service delivery strategies
  • Mentor junior project staff

Must Have skills

Project managementService deliveryCommunicationTeam leadershipProblem-solving

Nice To Have Skills

Agile methodologiesRisk managementCustomer serviceData analysis

Tools Knowledge Requried

MS ProjectJIRASlackConfluence

Job Keywords

Service ManagementIntegrationProject DeliveryTeam CoordinationCustomer Satisfaction

Similar Jobs