Service Delivery Engineer
Astreya
Posted
3 weeks ago
Johore, Malaysia
Onsite
MYR 4K
Junior Level
Full Time
Sema Summary
The Service Delivery Engineer role at Astreya involves ensuring effective delivery of IT services to clients. Responsibilities may include troubleshooting technical issues, providing support to end-users, and collaborating with other teams to enhance service quality. The position is on-site in Johore, Malaysia, and is suitable for candidates with junior-level experience. Although no specific benefits are mentioned, the full-time nature of the job implies stability and potential for growth.
About Company
Astreya is focused on providing exceptional service delivery in the IT sector, aiming to enhance customer satisfaction through innovative solutions.
Core Requirements
- Bachelor's degree in IT or related field
- Technical troubleshooting skills
- Excellent communication skills
- Ability to work in a team
- Basic understanding of IT infrastructure
Responsibilities
- Provide technical support to clients
- Troubleshoot IT-related issues
- Collaborate with technical teams
- Ensure timely resolution of service requests
- Monitor service quality and performance
- Document support processes and solutions
- Assist in project delivery and implementation
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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