Service Delivery Director
Tap Growth ai
Posted
last week
Bacolod City, Philippines
Onsite
PHP 70K
Senior Level
Full Time
Sema Summary
The Associate Director of Service Delivery will lead operations in Bacolod City, focusing on client satisfaction and operational efficiency. The role requires extensive experience in service delivery management and strong leadership skills.
About Company
Tap Growth ai is a research services company that provides premium solutions for fast-growing companies, emphasizing operational excellence and customer satisfaction.
Core Requirements
- 15+ years in service delivery management
- Strong leadership capabilities
- Proficient in data analysis
- Excellent communication skills
- Strategic thinker
Responsibilities
- Oversee and enhance service delivery processes
- Analyze metrics to improve service quality
- Collaborate with cross-functional teams
- Develop strategic initiatives for service improvement
- Manage resource allocation effectively
- Build relationships with clients and stakeholders
- Ensure operational efficiency and client satisfaction
Must Have skills
Job Keywords
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