Service Associate
RCBC
Posted
4 days ago
Lapu-Lapu, Central Visayas, Philippines
Onsite
PHP 25K
Entry Level
Full Time
Sema Summary
The Service Associate is responsible for providing efficient over-the-counter services to customers while ensuring compliance with banking regulations. The role requires excellent customer service skills and the ability to resolve queries and complaints efficiently.
About Company
RCBC is one of the largest private domestic banks in the Philippines, offering a wide range of financial services through its extensive branch network. The bank prides itself on its long-term partnerships and commitment to innovation.
Core Requirements
- Graduate of a 4-year course.
- Experience in Branch Operations preferred.
- Fresh Graduates are welcome to apply.
- Willingness to work overtime.
- Ability to handle customer inquiries.
Responsibilities
- Perform over-the-counter banking transactions.
- Support the Service Manager in meeting service standards.
- Resolve customer queries and complaints.
- Maintain compliance with banking regulations.
- Implement bank policies and procedures.
- Assist with new account openings.
- Participate in training and development activities.
Must Have skills
Job Keywords
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