Service Analyst
Synapxe
Posted
3 weeks ago
Singapore, Singapore
Remote
SGD 5K
Mid Level
Full Time
Sema Summary
The Service Analyst role involves providing application support and resolving technical issues. This position requires a proactive approach to ensure system reliability and performance.
About Company
Synapxe is the national HealthTech agency in Singapore, focused on connecting people and systems to enhance health outcomes through innovative technological solutions.
Core Requirements
- Bachelor’s degree in Information Technology or related field.
- At least 2 years of application support experience.
- Strong analytical and problem-solving skills.
- Proficiency in monitoring tools.
- Excellent communication skills.
Responsibilities
- Provide applications troubleshooting and on-site support.
- Simulate user problems to resolve operating difficulties.
- Coordinate activities to identify and rectify problems.
- Assist in investigation of complex user-reported issues.
- Support testing, installation, and deployment of applications.
- Perform regular maintenance checks on applications.
- Monitor service level dashboards and perform daily health checks.
Must Have skills
Job Keywords
Similar Jobs
Analyst
SMBC Group
Singapore, Singapore
Analyst
Gemini
Singapore, Singapore
Sales Analyst
Reckitt
Singapore
System Analyst
UOB
Singapore, Singapore
Service Manager
SG Enable
Singapore, Singapore
Senior System Analyst
UOB
Singapore, Singapore
Data Analyst
American Express
Singapore, Singapore
Data Analyst
Binance
Singapore, Singapore
Data Analyst
GoodSpace AI
Remote
Data Analyst
TEAM LEWIS
Singapore
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.