Service Advisor
JETOUR Auto Philippines
Posted
last week
Pasig, National Capital Region, Philippines
Onsite
PHP 30K
Mid Level
Full Time
Sema Summary
The Service Advisor is a key liaison between customers and service technicians in a car dealership. This role involves diagnosing customer issues, advising on repairs, and ensuring excellent customer service.
About Company
JETOUR Auto Philippines is involved in motor vehicle manufacturing and has a network of dealership showrooms across the country.
Core Requirements
- Associate's degree in mechanics or related field.
- Experience in the automotive field.
- Strong understanding of automotive technology.
- Proficiency with industry-specific software.
- Excellent customer service and communication skills.
Responsibilities
- Greet customers and direct them to mechanics.
- Consult with mechanics on necessary repairs.
- Sell or provide information about parts and services.
- Answer customer questions about service outcomes.
- Manage the dealership's workflow and schedule.
- Call customers about service changes.
- Maintain positive customer relationships.
Must Have skills
Job Keywords
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