Service Advisor
Evolv Toyota
Posted
last week
Manjeshwara, Kerala, India
Onsite
INR 30K
Full Time
Sema Summary
The Service Advisor acts as the primary contact between customers and the Toyota service workshop. They ensure high-quality service and customer satisfaction in line with Toyota standards.
About Company
Evolv Toyota is a dealership that provides quality automotive services and customer support.
Core Requirements
- High school diploma or equivalent.
- Experience in customer service or automotive industry.
- Strong communication skills.
- Ability to handle customer inquiries and complaints.
- Familiarity with automotive service regulations.
Responsibilities
- Communicate with customers about their service needs.
- Schedule service appointments.
- Manage service operations efficiently.
- Provide estimates and update customers on repair status.
- Ensure customer satisfaction throughout the service process.
- Coordinate with technicians to facilitate service delivery.
- Maintain accurate service records.
Must Have skills
Job Keywords
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