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JPMorgan Chase

Senior Workforce Specialist

JPMorgan Chase

Posted

3 weeks ago

Metro Manila

Onsite

PHP 50K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Senior Workforce Specialist II at JPMorgan Chase, you will oversee real-time adherence to workforce protocols in Metro Manila. The role requires strong analytical skills, leadership capabilities, and experience in a full-time capacity. You will engage with various teams to optimize workforce efficiency, manage data analytics, and enhance team performance. This position demands familiarity with workforce management software and effective communication skills.

About Company

JPMorgan Chase is a leading global financial services firm, providing a wide range of investment banking, financial services, and wealth management to clients worldwide. The company is known for its commitment to innovation and excellence.

Core Requirements

  • Bachelor's degree in related field
  • 3+ years in workforce management
  • Strong analytical skills
  • Experience with workforce software
  • Proven leadership capabilities

Responsibilities

  • Monitor real-time adherence to workforce standards
  • Analyze workforce data for trends and insights
  • Develop strategies to improve team performance
  • Communicate effectively with various departments
  • Lead workforce management projects
  • Train and guide team members
  • Prepare reports on workforce metrics

Must Have skills

Analytical skillsLeadershipCommunicationProblem solvingWorkforce management

Nice To Have Skills

Project managementData analysisTechnical proficiencyTeam collaborationAdaptability

Tools Knowledge Requried

ExcelWorkforce softwareData analytics toolsCRM systemsProject management tools

Job Keywords

WorkforceManagementAnalyticsImprovementLeadership

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