Senior Workforce Manager
TDCX
Posted
3 weeks ago
Cebu, Central Visayas
Onsite
PHP 80K
Senior Level
Full Time
Sema Summary
The Senior Workforce Manager at TDCX will oversee workforce operations in Cebu, Central Visayas. This managerial role requires proficiency in workforce optimization, strategic planning, and team leadership in a fast-paced environment. Candidates should possess advanced experience in workforce management and be adept at utilizing data-driven insights to enhance operational efficiency. The position offers an opportunity to work in a dynamic company with relocation packages available.
About Company
TDCX is a leading service provider offering innovative solutions for customer engagement and workforce management.
Core Requirements
- Bachelor's degree
- 5 years of experience
- Workforce management expertise
- Strong analytical skills
- Leadership experience
Responsibilities
- Oversee workforce planning and optimization.
- Manage recruitment and training processes.
- Implement strategies for operational efficiency.
- Analyze performance metrics and make recommendations.
- Collaborate with department heads to meet workforce needs.
- Lead and mentor a team of workforce specialists.
- Prepare reports on workforce performance.
Must Have skills
Nice To Have Skills
Job Keywords
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