Senior Territory Service Representative
Blue Dart
Posted
yesterday
Bengaluru, Karnataka, India
Onsite
INR 60K
Senior Level
Full Time
Sema Summary
The Senior Territory Service Representative role at Blue Dart involves managing service delivery across specified territories, ensuring customer satisfaction and operational efficiency. The position is based in Bengaluru, Karnataka, and requires significant experience in logistics and customer service. Candidates should possess strong communication skills and a proven track record in a senior service role. This full-time position offers an opportunity to impact service quality significantly within a leading logistics company.
About Company
Blue Dart is a premier logistics service provider in India, known for its comprehensive delivery solutions and impeccable customer service. The company prides itself on innovation, reliability, and a customer-centric approach.
Core Requirements
- Bachelor's degree
- 5+ years in logistics
- Customer service skills
- Team management experience
- Strong communication skills
Responsibilities
- Manage service delivery in assigned territories
- Ensure high customer satisfaction levels
- Coordinate with operational teams for efficiency
- Identify service improvement opportunities
- Train and mentor junior staff
- Address customer queries and issues
- Prepare reports on service performance
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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