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Envu

Senior Technical Services Specialist

Envu

Posted

17 hours ago

Federal Territory of Kuala Lumpur

Remote

MYR 6K

Senior Level

Full Time

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Skills

Experience

Industry

Sema

Sema Summary

We are seeking a Senior Technical Services Specialist at Envu, based in Federal Territory of Kuala Lumpur. This role involves providing expert technical support, collaborating with various teams, and ensuring high-quality service delivery. Candidates should have extensive experience in technical services and strong problem-solving skills. The position offers a hybrid work environment and is ideal for those looking to advance their career in a technical capacity.

About Company

Envu is a forward-thinking company focused on delivering exceptional technical services and solutions to its clients. We pride ourselves on our innovative approach and dedication to customer satisfaction.

Core Requirements

  • Bachelor's degree in a relevant field
  • 5+ years of technical services experience
  • Strong problem-solving skills
  • Excellent communication abilities
  • Ability to work in a hybrid environment

Responsibilities

  • Provide expert technical support to clients
  • Collaborate with cross-functional teams
  • Ensure high-quality service delivery
  • Resolve customer issues efficiently
  • Conduct technical training for staff
  • Participate in project planning and execution
  • Stay updated on industry trends and technologies

Must Have skills

Technical support expertiseProblem-solving skillsCommunication skillsProject managementAnalytical thinking

Nice To Have Skills

Team leadershipCustomer relationship managementPresentation skillsIndustry knowledgeTechnical writing

Tools Knowledge Requried

CRM softwareProject management toolsTechnical documentation platformsCollaboration softwareData analysis tools

Job Keywords

Technical SupportProblem SolvingCustomer ServiceTeam CollaborationProject Management

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