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PayPal

Senior Technical Account Manager

PayPal

Posted

2 days ago

Singapore

Onsite

SGD 8K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Senior Technical Account Manager at PayPal, you will be responsible for managing key accounts and providing technical support to ensure customer satisfaction. Your role will involve collaborating with cross-functional teams to resolve complex issues and drive account growth. A strong technical background in account management is essential, along with excellent communication skills. PayPal offers a dynamic work environment in Singapore with opportunities for professional growth and development.

About Company

PayPal is a leading global online payments company that enables individuals and businesses to make payments and money transfers securely through the internet. They are dedicated to creating an inclusive financial system that empowers customers around the world.

Core Requirements

  • Bachelor's degree
  • Experience in technical account management
  • Strong communication skills
  • Ability to solve complex problems
  • Proven client relationship management

Responsibilities

  • Manage key technical accounts
  • Provide support for technical issues
  • Collaborate with internal teams
  • Drive client satisfaction and retention
  • Develop account growth strategies
  • Analyze client needs and provide solutions
  • Report on account performance metrics

Must Have skills

Technical supportAccount managementProblem solvingCommunicationClient relations

Nice To Have Skills

Project managementData analysisSales skillsTeam collaborationNegotiation

Tools Knowledge Requried

CRM softwareData analytics toolsCommunication platformsProject management software

Job Keywords

Technical Account ManagementClient SupportProblem SolvingAccount GrowthCustomer Satisfaction

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