Senior Success Architect
Salesforce
Posted
yesterday
Bengaluru, Karnataka
Remote
INR 80K
Senior Level
Full Time
Sema Summary
The Senior Success Architect for Salesforce Marketing Cloud will guide clients in achieving successful implementation and maximizing the value of Salesforce solutions. Responsibilities include collaborating with cross-functional teams, leading customer engagements, and providing strategic direction. Candidates should possess advanced knowledge in Salesforce products and strong communication skills. This full-time role is based in Bengaluru but allows for hybrid work. The ideal candidate will have a senior experience level.
About Company
Salesforce is a global leader in customer relationship management software, providing organizations with tools to connect with their customers in new ways.
Core Requirements
- Bachelor's degree in a relevant field
- 5+ years of experience in Salesforce solutions
- Strong analytical skills
- Excellent communication abilities
- Experience in customer success roles
Responsibilities
- Lead customer engagement projects
- Guide clients on best Salesforce practices
- Collaborate with sales and engineering teams
- Analyze customer needs and provide solutions
- Conduct training sessions for customers
- Develop strategic plans for client success
- Measure and report on customer satisfaction
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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