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Senior Service Engineer
Bajaj General Insurance
Posted
2 weeks ago

Guwahati, Assam

Onsite

INR 50K

Senior Level

Full Time

Job Categories

Engineering Insurance Claims Service Management

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Sema Summary

The Senior Service Engineer position at Bajaj General Insurance focuses on managing motor OD claims. This role requires expertise in insurance processes and excellent customer service skills. Candidates should have experience in handling claims efficiently while working on-site in Guwahati, Assam. The company is looking for a senior-level professional who can navigate complex claims and provide exceptional service to clients.

About Company

Bajaj General Insurance is a leading insurance provider in India, specializing in various types of insurance products including motor and health insurance.

Core Requirements

Bachelor's degree in relevant field
5+ years of experience in insurance claims
Strong communication skills
Ability to manage client relationships
Knowledge of motor insurance policies

Responsibilities

Manage motor OD claims from initiation to settlement.
Coordinate with clients and insurance adjusters.
Provide guidance on claim processes.
Analyze claims for accuracy and compliance.
Ensure timely communication with stakeholders.
Document all proceedings related to claims.
Assist in training junior staff on claims processes.

Must Have skills

Claims managementCustomer serviceAnalytical skillsProblem-solvingCommunication

Nice To Have Skills

Team leadershipDetail-orientedTime managementNegotiation skillsTechnical knowledge of vehicles

Tools Knowledge Requried

Claims management softwareMicrosoft OfficeCRM systems

Job Keywords

claimsinsurancecustomer servicemotorengineer

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