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Nityo Infotech Services Pte Ltd

Senior Service Designer

Nityo Infotech Services Pte Ltd

Posted

yesterday

Makati, National Capital Region, Philippines

Remote

PHP 50K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Senior Service Designer at Nityo Infotech Services will focus on service design and transition within a hybrid work environment. This role requires advanced skills in service delivery and design methodologies. Candidates should have a strong background in user experience and stakeholder management. The position is full-time and situated in Makati, National Capital Region, Philippines. The role offers a competitive salary and the opportunity to work part of the time remotely.

About Company

Nityo Infotech Services is a global IT services firm providing comprehensive service design and transition solutions to a variety of industries.

Core Requirements

  • Bachelor's degree in a relevant field
  • 5+ years of experience in service design
  • Proficient in user experience
  • Strong stakeholder management skills
  • Experience with service transition

Responsibilities

  • Design and implement service strategies.
  • Collaborate with stakeholders to refine service offerings.
  • Manage the transition of services into operational environments.
  • Conduct user research to inform design decisions.
  • Lead workshops and design sessions.
  • Measure and report on the effectiveness of service designs.
  • Ensure compliance with best practices in service design.

Must Have skills

Service designUser experienceProject managementStakeholder engagementAnalytical skills

Nice To Have Skills

Agile methodologiesVisual design skillsPrototyping tools

Tools Knowledge Requried

FigmaMiroJiraConfluence

Job Keywords

service designuser experiencestakeholder managementproject managementservice transition

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