Senior Quality Manager
TaskUs
Posted
yesterday
Imus, Calabarzon, Philippines
Onsite
PHP 60K
Senior Level
Full Time
Sema Summary
The Senior Quality Manager position at TaskUs entails overseeing quality assurance processes in Imus, Calabarzon. The role requires extensive experience in quality management and a strong background in leading teams effectively. As a senior position, candidates should demonstrate leadership skills, implement quality standards, and ensure compliance with regulations. This role is on-site and full-time, aimed at individuals looking to make substantial contributions to quality enhancement in a dynamic environment.
About Company
TaskUs is a leading provider of outsourced customer service and business process outsourcing services, known for its innovative approach and commitment to quality.
Core Requirements
- Bachelor's degree in Management or related field
- 5+ years of experience in quality management
- Strong leadership skills
- Experience with quality assurance frameworks
- Analytical and problem-solving abilities
Responsibilities
- Oversee quality management processes
- Lead and mentor quality assurance teams
- Develop and implement quality standards
- Ensure compliance with industry regulations
- Analyze performance metrics
- Execute training programs for quality assurance
- Collaborate with cross-functional teams for quality improvements
Must Have skills
Nice To Have Skills
Job Keywords
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