Senior Partner
RateGain
Posted
2 weeks ago
Noida, Uttar Pradesh, India
Remote
INR 80K
Senior Level
Full Time
Sema Summary
As a Senior Partner in Customer Success at RateGain, you'll leverage your extensive experience to drive client satisfaction and retention. The role requires strong management skills to oversee customer interactions and ensure high-quality service delivery. You will work in a hybrid environment, combining remote work flexibility with in-office responsibilities. Candidates should possess a background in customer success strategies, stakeholder management, and relationship-building. The position is based in Noida, India.
About Company
RateGain is a global technology company focused on providing innovative solutions for the hospitality and travel industry, enhancing the customer experience through effective management and support.
Core Requirements
- Bachelor's degree
- 5+ years in customer success
- Experience in client management
- Strong communication skills
- Ability to work in hybrid environments
Responsibilities
- Manage client relationships effectively.
- Develop customer success strategies.
- Monitor customer feedback and satisfaction.
- Provide training and support to clients.
- Analyze customer data to drive insights.
- Collaborate with internal teams for service improvements.
- Lead projects to enhance customer experience.
Must Have skills
Nice To Have Skills
Job Keywords
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