Senior Operations Specialist
Semesteria
Posted
yesterday
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Remote
MYR 6K
Senior Level
Contract
Sema Summary
The Senior Services Operations Specialist position requires expertise in managing operations and enhancing service delivery within a hybrid work environment. This role involves collaborating with various teams to optimize procedures and ensure client satisfaction. Ideal for candidates with strong leadership skills and a strategic mindset, it offers a dynamic work atmosphere in Kuala Lumpur. Applicants should have substantial experience in operations management and contract roles.
About Company
Semesteria is a dynamic company focused on innovative service solutions across various sectors. With a commitment to excellence, it seeks talented professionals to drive operational effectiveness and customer satisfaction.
Core Requirements
- Bachelor's degree or equivalent experience
- 5+ years in operations management
- Strong leadership skills
- Excellent communication abilities
- Problem-solving mindset
Responsibilities
- Manage daily operations to improve efficiency
- Collaborate with cross-functional teams
- Enhance service delivery processes
- Monitor performance metrics
- Provide training and support to team members
- Develop strategies for operational improvements
- Maintain client relationships and satisfaction
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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