Senior Operations Manager
IBM
Posted
yesterday
Quezon City, National Capital Region, Philippines
Onsite
PHP 80K
Senior Level
Full Time
Sema Summary
The Senior Operations Manager at IBM is responsible for overseeing the collections process in Quezon City. The role demands strong leadership and management skills to optimize operations and improve customer satisfaction. Candidates should have significant experience in operations management and a deep understanding of collections strategies. This position requires a high level of decision-making and strategic thinking. As a senior role, it is suitable for those with extensive experience in operations.
About Company
IBM is a global technology and consulting company known for its innovative solutions and services across various sectors, enhancing operational efficiencies.
Core Requirements
- Bachelor's degree
- 5+ years in operations management
- Experience in collections
- Strong leadership skills
- Strategic thinking
Responsibilities
- Oversee collections operations
- Manage and lead teams
- Develop collection strategies
- Optimize operational processes
- Enhance customer interaction
- Ensure compliance with regulations
- Report on performance metrics
Must Have skills
Nice To Have Skills
Job Keywords
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