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Coliwoo

Senior Operations Executive

Coliwoo

Posted

yesterday

Singapore

Onsite

SGD 6K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Senior Operations Executive at Coliwoo, you will be responsible for overseeing daily operations within the coliving, hotel, and serviced apartment sectors. This role demands extensive experience in managing operational workflows and ensuring customer satisfaction. The position is based in Singapore, offering a full-time opportunity for seasoned professionals looking to advance their careers in the hospitality industry. Candidates should be ready to tackle complex operational challenges and contribute to strategic planning.

About Company

Coliwoo is a dynamic company specializing in coliving, hotel, and serviced apartment experiences. The company focuses on providing high-quality accommodations and exceptional service to enhance the living and staying experience for its clients.

Core Requirements

  • Bachelor's degree in Business Administration or related field
  • 5+ years of operational management experience
  • Strong understanding of hospitality industry standards
  • Excellent communication and leadership skills
  • Ability to analyze performance metrics

Responsibilities

  • Manage daily operations to optimize service delivery
  • Oversee staff performance and training programs
  • Ensure compliance with health and safety regulations
  • Develop operational procedures and guidelines
  • Analyze operational data to enhance efficiency
  • Assure customer satisfaction and handle complaints
  • Collaborate with senior management on strategic initiatives

Must Have skills

LeadershipOperational ManagementCustomer ServiceData AnalysisProblem Solving

Nice To Have Skills

Hospitality KnowledgeProject ManagementTeam BuildingConflict ResolutionStrategic Planning

Tools Knowledge Requried

ExcelCRM SoftwareProject Management ToolsData Analysis SoftwareScheduling Tools

Job Keywords

operationshospitalityleadershipcustomer servicemanagement

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