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Techcombank

Senior Officer

Techcombank

Posted

3 weeks ago

Bình Dương

Onsite

VND 5M

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Senior Officer in Priority Relationship Management at Techcombank, you will be responsible for managing high-value client relationships. This role involves ensuring customer satisfaction and retention through effective communication and service excellence. You will utilize your experience in the banking sector to achieve customer goals and contribute to the bank's success. This position is based in Bình Dương, Vietnam and reflects a commitment to fostering strong client connections.

About Company

Techcombank is a leading financial institution in Vietnam, known for its innovative banking solutions and commitment to customer service.

Core Requirements

  • Bachelor's degree in Finance or Business
  • Minimum 5 years of experience in banking
  • Strong communication skills
  • Proven relationship management abilities
  • Ability to meet targets

Responsibilities

  • Manage high-value client portfolios
  • Ensure customer satisfaction and retention
  • Develop strategies for client engagement
  • Collaborate with internal teams for service delivery
  • Analyze market trends to identify opportunities
  • Report on client performance and satisfaction metrics
  • Participate in client acquisition and retention strategies

Must Have skills

Customer serviceRelationship managementCommunicationProblem-solvingFinancial analysis

Nice To Have Skills

Team leadershipMarket researchNetworkingSales strategyProject management

Tools Knowledge Requried

CRM softwareMicrosoft OfficeFinancial modeling toolsData analytics platformsPresentation software

Job Keywords

bankingcustomer relationsfinancemanagementclient engagement

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