Senior IT Specialist
Averis
Posted
yesterday
Federal Territory of Kuala Lumpur
Onsite
MYR 6K
Senior Level
Full Time
Sema Summary
Averis is seeking a Senior IT Specialist for its Federal Territory of Kuala Lumpur office. The role involves managing IT service management systems and ensuring effective service delivery to customers. Candidates should have substantial experience in IT support and management. This is a full-time on-site position, aimed at individuals with a senior experience level. Candidates can expect a dynamic work environment with potential for growth.
About Company
Averis specializes in IT service management solutions, offering strong support and technological innovations to enhance service delivery.
Core Requirements
- Bachelor's degree in IT or related field
- 5+ years of experience in IT management
- Strong problem-solving skills
- Excellent communication abilities
- Proficient in IT service management tools
Responsibilities
- Manage IT service management frameworks
- Develop and implement support strategies
- Ensure timely resolution of IT issues
- Collaborate with cross-functional teams
- Train junior staff on IT processes
- Analyze service performance metrics
- Provide technical guidance to team members
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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