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Syntegon

Senior Field Service Engineer

Syntegon

Posted

3 weeks ago

Bangkok, Bangkok City, Thailand

Onsite

THB 60K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Senior Field Service Engineer role at Syntegon involves providing technical support and troubleshooting services for equipment in the field. The engineer is responsible for ensuring high customer satisfaction through effective service delivery. Candidates should have significant experience in engineering roles, preferably in a field service environment. The position is based in Bangkok, Thailand, requiring excellent communication and technical skills. A competitive salary and opportunities for professional growth are offered.

About Company

Syntegon is a leader in the manufacturing and engineering sector, providing innovative solutions for packing and process technology.

Core Requirements

  • Bachelor's degree in Engineering
  • Minimum 5 years of relevant experience
  • Strong troubleshooting skills
  • Excellent communication abilities
  • Ability to work independently and in teams

Responsibilities

  • Provide onsite technical support and services.
  • Troubleshoot and resolve equipment issues.
  • Maintain strong customer relationships.
  • Assist in the installation of new equipment.
  • Conduct regular maintenance and inspections.
  • Document service activities and customer feedback.
  • Train customers on equipment usage and maintenance.

Must Have skills

Technical supportTroubleshootingCustomer serviceMechanical engineeringProblem-solving

Nice To Have Skills

Electrical engineeringTime managementPresentation skillsProject managementAdaptability

Tools Knowledge Requried

MultimeterDiagnostic softwareField service management softwareDocumentation toolsInstallation equipment

Job Keywords

Field ServiceEngineerTechnical SupportTroubleshootingCustomer Relations

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