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Senior Executive
Bajaj Finserv
Posted
2 weeks ago

Mecheda

Onsite

INR 30K

Mid Level

Full Time

Job Categories

Finance Management Customer Service Support

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Sema Summary

As a Senior Executive in Debt Management Services at Bajaj Finserv, you will be responsible for managing customer accounts and ensuring effective communication regarding debt services. The role requires experience in financial services and customer support to enhance client satisfaction. This position is based in Mecheda, India and is suited for candidates with a mid-level experience in finance and management. The company values dedication and offers a full-time employment opportunity in a supportive environment.

About Company

Bajaj Finserv is a leading financial services company in India, focusing on offering a range of financial solutions to its customers. The company is known for its robust customer service and commitment to helping clients manage their financial needs effectively.

Core Requirements

Bachelor's degree in Finance or related field
2+ years of experience in debt management
Strong communication skills
Problem-solving abilities
Customer service orientation

Responsibilities

Manage customer accounts related to debt services
Provide effective communication to clients
Analyze client needs and provide solutions
Ensure adherence to regulatory guidelines
Collaborate with other departments for efficient service delivery
Develop strategies to improve customer satisfaction
Track and report on debt management metrics

Must Have skills

Financial analysisCustomer communicationDebt managementRegulatory complianceProblem-solving

Nice To Have Skills

CRM software proficiencyTeam leadershipNegotiation skills

Tools Knowledge Requried

CRM softwareMicrosoft ExcelData analysis tools

Job Keywords

Debt ManagementFinancial ServicesCustomer SupportCommunicationAccount Management

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