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Senior Executive
Bajaj Finserv
Posted
2 weeks ago

Gohana, Haryana

Onsite

INR 40K

Mid Level

Full Time

Job Categories

Operations Service Finance Management Customer

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Sema Summary

The Senior Executive - Operations and Service at Bajaj Finserv is responsible for overseeing operational tasks and providing quality customer service. This role requires a balance between managing service operations and addressing customer needs effectively. Ideal candidates will have experience in service management and possess strong problem-solving skills. The position is based in Gohana, Haryana, and is a full-time opportunity. A competitive salary package is provided, with further benefits to be discussed.

About Company

Bajaj Finserv is a leading financial institution in India, offering a range of financial products and services including loans, investments, and insurance.

Core Requirements

Bachelor's degree
Experience in operations
Customer service skills
Problem-solving ability
Effective communication

Responsibilities

Manage daily operations
Ensure customer satisfaction
Handle service requests
Optimize operational processes
Collaborate with team members
Report on service performance
Implement service improvement strategies

Must Have skills

Analytical skillsCustomer serviceTeam leadershipTime managementCommunication

Nice To Have Skills

Data analysisProject managementSales skillsConflict resolutionTechnical proficiency

Job Keywords

OperationsCustomer ServiceManagementFinanceProblem Solving

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