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Senior Executive
DHL Global Forwarding
Posted
yesterday

Bengaluru East, Karnataka, India

Onsite

INR 80K

Senior Level

Full Time

Job Categories

Logistics Operations Management Customer Support

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Sema Summary

As a Senior Executive in AFR Export Operations at DHL Global Forwarding, you will be responsible for overseeing export operations and managing client relationships. The role requires a professional with a strong background in logistics and operations, proficient in handling customer inquiries and resolving issues efficiently. Ideal candidates will possess significant experience in the logistics industry, particularly in export operations, and will contribute to improving the overall efficiency of the team. The position is based in Bengaluru, India.

About Company

DHL Global Forwarding is a leading global provider of logistics services, specializing in international shipping and freight forwarding. The company is committed to providing innovative solutions and exceptional customer service.

Core Requirements

Bachelor's degree
5+ years in logistics
Experience in export operations
Strong customer service skills
Proficient in logistics software

Responsibilities

Oversee export processes and operations
Manage customer inquiries and complaints
Maintain compliance with regulations
Coordinate with international teams
Optimize shipment routes and costs
Prepare operational reports
Train junior staff members

Must Have skills

Logistics managementCustomer relationship managementProblem solvingTeam leadershipOperations optimization

Nice To Have Skills

Data analysisMultilingual skillsProject managementRegulatory knowledgeTechnical proficiency

Tools Knowledge Requried

Logistics softwareMicrosoft ExcelCRM systemsSupply chain management toolsData analytics platforms

Job Keywords

logisticsexport operationscustomer serviceoperations managementsupply chain

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