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OutSystems

Senior Customer Success Manager

OutSystems

Posted

3 weeks ago

Jakarta, Indonesia

Onsite

IDR 10M

Senior Level

Full Time

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Skills

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Industry

Sema

Sema Summary

The Senior Customer Success Manager at OutSystems will be responsible for ensuring customer satisfaction and success with the company's technologies. The role involves managing customer relationships, addressing client needs, and driving adoption of OutSystems solutions. Candidates should have experience in customer success roles and excellent communication skills. This position is based in Jakarta, Indonesia.

About Company

OutSystems is a technology company that specializes in modern application platforms helping businesses develop enterprise applications rapidly and efficiently.

Core Requirements

  • Bachelor's degree
  • Experience in customer success
  • Strong communication skills
  • Problem-solving abilities
  • Ability to manage client relationships

Responsibilities

  • Manage customer accounts
  • Ensure customer satisfaction
  • Drive product adoption
  • Provide training for clients
  • Develop customer success strategies
  • Analyze customer feedback
  • Collaborate with sales and support teams

Must Have skills

Customer relationship managementCommunicationProblem-solvingTechnical knowledgeProject management

Nice To Have Skills

Sales experienceData analysisTeam collaborationPresentation skillsCustomer advocacy

Job Keywords

Customer SuccessManagementClient RelationsTechnical SupportAccount Management

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