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Brenntag

Senior Customer Service Specialist

Brenntag

Posted

yesterday

Singapore, Singapore

Onsite

SGD 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Senior Customer Service Specialist role at Brenntag involves assisting customers with inquiries, managing service requests, and ensuring satisfaction. This position requires strong communication skills and experience in a customer-facing environment. Candidates should expect to address and resolve various client issues effectively. Ideal for individuals with prior customer service experience in a full-time capacity, this role is situated in Singapore and is not remote.

About Company

Brenntag is a global leader in chemical distribution, offering comprehensive solutions for various industries.

Core Requirements

  • Bachelor's degree in relevant field
  • Experience in customer service
  • Strong communication skills
  • Problem-solving abilities
  • Ability to work in a team

Responsibilities

  • Assist customers with inquiries
  • Manage service requests
  • Resolve client issues
  • Provide product information
  • Document customer interactions
  • Ensure customer satisfaction
  • Collaborate with sales teams

Must Have skills

CommunicationCustomer SupportProblem SolvingTeamworkTime Management

Nice To Have Skills

Data EntrySales SkillsTechnical KnowledgeMultilingualCRM Software

Tools Knowledge Requried

CRM SoftwareEmailPhone Systems

Job Keywords

Customer ServiceCommunicationSupportProblem SolvingClient Relations

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