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Senior Customer Service Advocate
HPE Aruba Networking
Posted
yesterday

Chennai, Tamil Nadu

Onsite

INR 30K

Mid Level

Full Time

Job Categories

Customer Service Support Technical Sales

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Sema Summary

The Senior Customer Service Advocate role at HPE Aruba Networking in Chennai involves providing high-quality support to customers. The position requires expertise in addressing technical issues and facilitating customer relationships. Candidates should possess solid customer service skills and experience in a technical support environment. This is a full-time, on-site role targeting professionals who demonstrate problem-solving abilities and effective communication. Opportunities for growth and development are typically available in this dynamic company.

About Company

HPE Aruba Networking focuses on providing secure and intelligent networking solutions for organizations globally. The company is known for its emphasis on technology innovation and exceptional customer support.

Core Requirements

Proven customer service experience
Technical support knowledge
Strong communication skills
Ability to analyze customer feedback
Problem-solving capabilities

Responsibilities

Assist customers with technical issues
Manage customer inquiries and complaints
Provide product information and support
Analyze customer feedback for improvements
Collaborate with technical teams for solutions
Maintain records of customer interactions
Train new customer service representatives

Must Have skills

Customer serviceTechnical supportCommunicationProblem-solvingAnalytical skills

Nice To Have Skills

Sales experienceTeam collaborationTime managementAdaptabilityConflict resolution

Job Keywords

customer servicetechnical supportcommunicationproblem-solvingChennai

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