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Infosys

Senior Client Services Manager

Infosys

Posted

yesterday

Bengaluru East, Karnataka, India

Onsite

INR 90K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

We are seeking a Senior Client Services Manager to lead our client service efforts in Bengaluru East. This role involves overseeing client operations, managing a team, and ensuring high-quality service delivery. Ideal candidates should have extensive experience in client management and strong leadership skills. This position offers an opportunity to work in a dynamic environment with a focus on client satisfaction and operational excellence.

About Company

Infosys is a global leader in technology services and consulting, dedicated to delivering innovative solutions for our clients.

Core Requirements

  • Bachelor's degree
  • Extensive experience in client management
  • Strong leadership skills
  • Excellent communication skills
  • Problem-solving abilities

Responsibilities

  • Manage client relationships
  • Oversee client service operations
  • Lead a team of client service professionals
  • Ensure client satisfaction
  • Develop strategies for service improvement
  • Collaborate with other departments
  • Analyze client feedback and implement changes

Must Have skills

LeadershipClient ManagementCommunicationProblem-solvingStrategy Development

Nice To Have Skills

Data AnalysisTeam Management

Job Keywords

Client ServicesManagementLeadershipOperationsBengaluru

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