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Commerz Global Service Solutions

Senior Application Specialist

Commerz Global Service Solutions

Posted

yesterday

Federal Territory of Kuala Lumpur, Malaysia

Remote

MYR 8K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

We are seeking a Senior Application Specialist to support our operations in Kuala Lumpur, Malaysia. This role involves addressing application-related challenges and optimizing support processes. Candidates should have extensive experience in application operation support and exceptional problem-solving skills. The position is full-time and hybrid, offering flexibility. You'll collaborate with various teams to ensure smooth operation of applications and enhance user satisfaction.

About Company

Commerz Global Service Solutions focuses on delivering high-quality service operations, primarily in the financial sector. They emphasize innovation and teamwork to achieve client satisfaction.

Core Requirements

  • Bachelor's degree in a relevant field
  • 5+ years of experience in application support
  • Strong problem-solving skills
  • Excellent communication abilities
  • Ability to work in a hybrid setup

Responsibilities

  • Provide technical support for applications
  • Collaborate with cross-functional teams
  • Diagnose and resolve application issues
  • Monitor application performance
  • Enhance operational processes
  • Train and mentor junior staff
  • Prepare documentation for support processes

Must Have skills

Application supportProblem-solvingCommunicationTechnical skillsTeam collaboration

Nice To Have Skills

Project managementData analysisSoftware developmentCustomer serviceCloud technologies

Job Keywords

application supportoperationstechnical specialistproblem-solvinghybrid work

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