Senior Analyst
Accenture
Posted
yesterday
Bengaluru, Karnataka, India
Onsite
INR 60K
Mid Level
Full Time
Sema Summary
Accenture is seeking a Senior Analyst-Voice in Bengaluru, India. This full-time position requires proven analytical skills and the ability to support customer service initiatives. Responsibilities may include managing customer interactions and analyzing service processes. Candidates should have a solid experience level and be prepared to work on-site. While specific benefits are not mentioned, the role is positioned in a reputable company known for career development.
About Company
Accenture is a leading global professional services company, providing a wide range of services in strategy, consulting, digital, technology, and operations.
Core Requirements
- Bachelor's degree
- Strong analytical skills
- Customer service experience
- Ability to work in teams
- Effective communication
Responsibilities
- Manage customer interactions
- Support service process improvements
- Analyze customer feedback
- Collaborate with team members
- Prepare reports on service performance
- Train junior analysts
- Assist in developing customer service strategies
Must Have skills
Nice To Have Skills
Job Keywords
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