Senior Agent
OKX
Posted
yesterday
Kuala Lumpur, Malaysia
Onsite
MYR 5K
Senior Level
Full Time
Sema Summary
OKX is seeking a Senior Agent for Orbit Operations to provide support in community content moderation with a focus on Mandarin. The role requires advanced communication skills and experience in community engagement. Located in Kuala Lumpur, this full-time position may involve working on-site. The ideal candidate will have strong experience in operational support within community platforms.
About Company
OKX is a global leading cryptocurrency exchange and digital asset platform that strives to provide innovative trading solutions and top-notch customer service.
Core Requirements
- Fluency in Mandarin
- Experience in community moderation
- Strong communication skills
- Ability to work in a fast-paced environment
- Knowledge of cryptocurrency
Responsibilities
- Moderate community content
- Engage with community members
- Assist in onboarding new users
- Respond to user inquiries
- Report on community trends
- Collaborate with cross-functional teams
- Develop community engagement strategies
Must Have skills
Nice To Have Skills
Job Keywords
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