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Semesteria

Self Service Implementation Specialist

Semesteria

Posted

3 weeks ago

Philippines

Remote

PHP 30K

Intern Level

Freelance

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Skills

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Industry

Sema

Sema Summary

The Self Service Implementation Specialist is a freelancer position based in the Philippines, emphasizing remote work. This role focuses on implementing self-service solutions for clients, ensuring successful deployment and integration. Intern-level candidates are preferred, making it ideal for early-career professionals seeking experience in implementation and customer service. Key responsibilities may include assisting clients with setup, training, and troubleshooting. Although salary is not specified, an estimation suggests around PHP 30,000 monthly.

About Company

Invisible offers innovative solutions that enhance marketplace operations through optimization and implementation services.

Core Requirements

  • Customer service skills
  • Basic technical knowledge
  • Communication skills
  • Willingness to learn
  • Team collaboration

Responsibilities

  • Assist in client onboarding
  • Provide training for clients
  • Troubleshoot implementation issues
  • Ensure client satisfaction
  • Document implementation processes
  • Work closely with technical teams
  • Gather client feedback for improvements

Must Have skills

CommunicationTechnical skillsProblem-solvingCustomer serviceTeamwork

Nice To Have Skills

Project managementData analysisFamiliarity with software tools

Tools Knowledge Requried

CRM SoftwareProject Management ToolsCustomer Support Platforms

Job Keywords

implementationcustomer serviceremotefreelancetechnical support

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