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Trane Technologies

Sales Support Engineer

Trane Technologies

Posted

last week

Shah Alam, Selangor, Malaysia

Onsite

MYR 5K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Sales Support Engineer will support sales teams by providing technical expertise and ensuring a smooth order-to-delivery process. This role involves collaboration across functions to deliver accurate solutions to customer needs.

About Company

Trane Technologies is a global climate innovator focused on advancing sustainability through efficient climate solutions. With a commitment to inclusivity and innovation, the company aims to combat climate change and create a sustainable future.

Core Requirements

  • Bachelor’s degree in Engineering or related field
  • Prior experience in sales engineering or technical support
  • Strong communication skills
  • Proficient in Microsoft Office, especially Excel
  • Detail-oriented and proactive mindset

Responsibilities

  • Collaborate with Sales Engineers to provide technical solutions
  • Prepare quotations based on project specifications
  • Liaise with factories for product selection and pricing
  • Maintain knowledge of company products and applications
  • Update order information accurately in the management system
  • Manage customer orders and ensure timely fulfillment
  • Resolve order-related discrepancies and issues

Must Have skills

Technical acumenStrong problem-solving skillsVerbal and written communication skillsCustomer-focused mindsetProficiency in ERP systems

Job Keywords

Sales SupportTechnical SolutionsOrder ManagementHVACCustomer Service

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