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Sales Specialist
SolarWinds
Posted
3 days ago

Metro Manila

Onsite

PHP 30K

Junior Level

Full Time

Job Categories

Sales Customer Support Service Renewals

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Sema Summary

The Associate Customer Renewals Sales Specialist role at SolarWinds focuses on engaging with customers to manage renewals effectively. Candidates are expected to handle customer inquiries, maintain relationships, and provide exceptional service during the sales process. This position is ideal for junior professionals looking to advance in sales, particularly in the software industry. The role is full-time and based in Metro Manila.

About Company

SolarWinds provides IT management software that helps organizations manage their IT infrastructures effectively and efficiently.

Core Requirements

Bachelor’s degree in Business or related field
Experience in sales support or customer service
Strong communication skills
Ability to work in a team environment
Proficiency in CRM tools

Responsibilities

Engage with customers regarding renewals
Address customer inquiries promptly
Maintain accurate customer records
Collaborate with the sales team
Ensure product knowledge is up to date
Assist in developing renewal strategies
Track renewal metrics and report performance

Must Have skills

CommunicationCustomer ServiceSales SkillsCRM ProficiencyTeam Collaboration

Nice To Have Skills

Problem-SolvingOrganizational SkillsNegotiationData AnalysisPresentation Skills

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeSalesforce

Job Keywords

SalesCustomer RenewalsIT ManagementSoftware SalesCustomer Support

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