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HSBC

Sales Representative

HSBC

Posted

3 weeks ago

Ho Chi Minh City, Ho Chi Minh City, Vietnam

Onsite

VND 15M

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The role involves providing excellent customer service and sales support to HSBC customers. The representative will handle customer inquiries and promote banking products effectively.

About Company

HSBC is a global financial services organization serving over 40 million customers across 58 countries and territories, offering a wide range of banking and financial services.

Core Requirements

  • Bachelor's Degree in any major
  • Proficient in Vietnamese
  • Good English is an advantage
  • Sales-oriented and customer-centric
  • Excellent communication skills

Responsibilities

  • Handle customer contacts in a polite and friendly manner.
  • Deliver on customer expectations and promises.
  • Offer value-added products based on customer needs.
  • Provide excellent service for medium complexity contacts.
  • Generate customer loyalty through product knowledge.
  • Resolve customer issues and escalate when necessary.
  • Act as a mentor for new joiners.

Must Have skills

Sales skillsCustomer service skillsCommunication skillsTeamworkProficiency in Microsoft Office

Job Keywords

SalesCustomer ServiceTelesalesBankingCommunication

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