Sales Operations Manager
TaskUs
Posted
3 months ago
Bacoor, Calabarzon, Philippines
Onsite
PHP 60K
Mid Level
Full Time
Sema Summary
The Sales Operations Manager leads a team to ensure they meet their KPIs while enhancing customer experience. This role requires innovation in solving operational issues and developing team members' skills.
About Company
TaskUs is a leading provider of outsourced digital services focusing on customer experience for technology companies. They emphasize a People First culture and support diversity and inclusion.
Core Requirements
- At least 3 years in customer experience operations
- 1 year in sales
- Leadership and management skills
- Excellent communication skills
- Ability to analyze data and situations
Responsibilities
- Devise effective plans for team targets
- Identify and develop team strengths and weaknesses
- Assign tasks based on team capabilities
- Gain trust and respect from team members
- Conduct regular one-on-one sessions
- Improve daily processes for operational efficiency
- Solve operational business issues through innovation
Must Have skills
Job Keywords
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