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Qatar Airways

Sales Operations Agent

Qatar Airways

Posted

3 weeks ago

Bangkok, Thailand

Onsite

THB 50K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Sales Operations Agent role at Qatar Airways involves supporting the sales team to achieve revenue targets and providing technical support. The position requires excellent communication skills and knowledge of airline processes.

About Company

Qatar Airways is the national airline of Qatar, known for its award-winning service and modern fleet. The airline connects over 170 destinations worldwide and focuses on delivering excellence in customer experience.

Core Requirements

  • Bachelor's Degree or Equivalent
  • Minimum 1 year of job-related experience
  • Fluent in English, secondary language desirable
  • PC literate with knowledge of MS Office
  • Good knowledge of airline processes and systems

Responsibilities

  • Engage with the sales team to achieve revenue targets
  • Provide technical support for sales operations tasks
  • Act as a product knowledge expert for trade support
  • Assist Sales Operations Agents with queries and escalations
  • Maintain and generate reports as required
  • Follow up with customers and trade partners
  • Guide junior Sales Operations Agents in processes and policies

Must Have skills

Sales supportCustomer serviceCommunicationProblem-solvingMS Office proficiency

Job Keywords

SalesOperationsCustomer ServiceAirlineSupport

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