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IBM

Sales Lead

IBM

Posted

3 weeks ago

Singapore, Singapore

Onsite

SGD 12K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Sales and Delivery Lead at IBM is responsible for driving growth and delivering high-value client engagements. This role involves leading ServiceNow-powered service management transformations and ensuring high-quality delivery outcomes.

About Company

IBM is a global leader in IT services and consulting, dedicated to creating innovative solutions that improve business operations and technology infrastructure.

Core Requirements

  • Bachelor's Degree
  • 10+ years in IT Service Management
  • 5+ years of experience with ServiceNow
  • Strong expertise in ITIL v4 and ITSM
  • Experience managing senior client relationships

Responsibilities

  • Drive growth and deliver client engagements.
  • Lead ServiceNow-powered service management transformations.
  • Provide strategic guidance to clients.
  • Oversee delivery teams and ensure quality outcomes.
  • Manage governance and risk for projects.
  • Drive the ServiceNow service management pipeline.
  • Guide teams of architects and consultants.

Must Have skills

ServiceNowIT Service ManagementStakeholder managementCommunication skillsProject management

Job Keywords

ServiceNowSales LeadIT ConsultingClient EngagementDelivery Management

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