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Westin Hotels & Resorts

Sales Executive

Westin Hotels & Resorts

Posted

last week

Jakarta, Jakarta, Indonesia

Onsite

IDR 12M

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Sales Executive manages guest calls and requests, focusing on maximizing revenue and maintaining loyalty. Responsibilities include processing reservations and promoting brand awareness while ensuring excellent guest service.

About Company

Westin Hotels & Resorts is dedicated to fostering wellness through its hospitality services, boasting over 200 locations globally. The company emphasizes well-being as a core value, ensuring travelers can thrive even on the road.

Core Requirements

  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • Strong communication skills
  • Ability to handle guest requests and issues
  • Experience with sales techniques

Responsibilities

  • Handle guest calls and inquiries effectively.
  • Process reservations, changes, and cancellations.
  • Promote Marriott Rewards and assist guests.
  • Conduct general office duties to support Sales & Marketing.
  • Train and motivate team members.
  • Maintain a clean and professional appearance.
  • Develop positive relationships with guests and coworkers.

Must Have skills

Sales techniquesCustomer serviceCommunicationProblem-solvingTeamworkAttention to detailTime management

Job Keywords

SalesCustomer RelationsHospitalityReservationGuest Services

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