Retention Executive
DevelopTech IT Solutions Pvt. Ltd.
Posted
yesterday
Mohali district, India
Onsite
INR 30K
Entry Level
Full Time
Sema Summary
The Retention Executive role at DevelopTech IT Solutions focuses on enhancing customer loyalty and retention strategies. Candidates should have a foundational understanding of sales and marketing principles. The position is located in Mohali district, India, and is a full-time opportunity. A junior experience level is preferred, along with a proactive approach to customer relationship management. While specific benefits are not mentioned, professional growth is likely to be promoted.
About Company
DevelopTech IT Solutions Pvt. Ltd. is a technology solutions provider dedicated to enhancing business growth through innovative IT services and customer-focused strategies.
Core Requirements
- Bachelor's degree in Marketing or related field
- Familiarity with customer retention strategies
- Basic understanding of sales processes
- Strong communication skills
- Ability to analyze data
Responsibilities
- Implement customer retention strategies
- Monitor customer feedback and satisfaction
- Collaborate with marketing for promotional activities
- Analyze data to identify trends and issues
- Assist in the development of growth strategies
- Maintain relationships with existing clients
- Prepare reports on retention metrics
Must Have skills
Nice To Have Skills
Job Keywords
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