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HAPAS

Retail Experience Executive

HAPAS

Posted

3 weeks ago

Hanoi

Onsite

VND 15M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Retail Experience Executive position at HAPAS in Hanoi focuses on enhancing customer interactions and overall retail experiences. Responsibilities include managing sales, training staff, and collaborating with teams to ensure outstanding service. Ideal candidates should have a background in retail and experience in customer engagement, with opportunities for growth in a dynamic environment. This role requires strong communication and leadership skills.

About Company

HAPAS is a leading company specializing in retail solutions, committed to enhancing customer experience and satisfaction.

Core Requirements

  • Bachelor's degree in Business or related field
  • 3+ years in retail management
  • Strong customer service background
  • Leadership experience
  • Effective communication skills

Responsibilities

  • Improve customer service quality
  • Manage team performance
  • Ensure compliance with company standards
  • Conduct training sessions
  • Analyze sales data
  • Collaborate with marketing teams
  • Develop customer loyalty programs

Must Have skills

Customer serviceSales managementTeam leadershipCommunicationData analysis

Nice To Have Skills

Marketing knowledgeConflict resolutionProblem-solvingInventory management

Job Keywords

retailcustomer experiencesalesteam managementleadership

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