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DHL Express

Retail Director

DHL Express

Posted

last week

Singapore, Singapore

Onsite

SGD 120K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

DHL Express is seeking a Retail Director to lead the development and execution of retail strategy in the APEC region. The role focuses on revenue growth, customer experience, and expanding the service network across various channels.

About Company

DHL Express is a global leader in logistics, providing flexible and sustainable shipping solutions to businesses in over 220 countries and territories.

Core Requirements

  • Bachelor's degree in a relevant field
  • 12+ years of retail experience
  • Proven track record in revenue growth
  • Strong leadership and project management skills
  • Analytical skills with knowledge of digital marketing

Responsibilities

  • Develop and implement retail growth strategies
  • Expand physical service points and partner reach
  • Lead digital marketing initiatives for channel growth
  • Monitor and optimize sales conversion processes
  • Drive initiatives to improve customer loyalty
  • Enhance employee experience through training and tools
  • Collaborate with IT for technology platform improvements

Must Have skills

LeadershipProject ManagementDigital MarketingAnalytical ThinkingNegotiationCustomer FocusInnovation

Job Keywords

RetailBusiness DevelopmentLogisticsStakeholder ManagementCustomer Experience

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