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Anantara Hotels & Resorts

Reservations Supervisor

Anantara Hotels & Resorts

Posted

last week

Desaru, Johore, Malaysia

Onsite

MYR 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Reservations Supervisor, you will support the Reservations Manager in enhancing team performance and guest satisfaction. You will manage operations and ensure accurate guest reservations.

About Company

Anantara Hotels & Resorts is a luxury hospitality brand offering unique experiences in various global destinations. It emphasizes personal hospitality and cultural connections.

Core Requirements

  • Experience in hotel operations technology.
  • Understanding of market dynamics.
  • Strong communication skills.
  • Ability to manage reservations effectively.
  • Familiarity with upselling techniques.

Responsibilities

  • Assist the Reservations Manager in team performance.
  • Ensure adherence to standard operating procedures.
  • Maintain accurate guest reservations.
  • Monitor daily arrivals and guest requests.
  • Manage inventory, including rate codes.
  • Drive revenue through effective upselling.
  • Utilize all distribution channels effectively.

Must Have skills

Mandarin proficiencyPMS knowledgeCustomer service skillsTeam managementAnalytical skills

Job Keywords

Reservations Supervisorhospitalityguest servicesinventory managementup-selling

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