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Flight Centre Travel Group

Reservations Executive

Flight Centre Travel Group

Posted

yesterday

Hanoi

Onsite

VND 5M

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Reservations Executive at Flight Centre Travel Group is responsible for managing customer travel bookings and inquiries. The position requires excellent communication and organizational skills. You will be working on-site in Hanoi and must be able to assist clients efficiently with their travel plans. The role is full-time, providing various opportunities for growth in the travel industry. Salary is competitive, aligning with market standards.

About Company

Flight Centre Travel Group is a global travel agency known for providing comprehensive travel solutions to its clients. They focus on customer satisfaction and offer a variety of travel packages.

Core Requirements

  • High school diploma or equivalent.
  • Strong communication skills.
  • Customer service experience.
  • Organizational skills.
  • Ability to work on-site.

Responsibilities

  • Manage customer reservations through various channels.
  • Provide travel information to clients.
  • Process payments and confirm bookings.
  • Address customer inquiries and issues promptly.
  • Update and maintain booking systems.
  • Collaborate with team members on sales strategies.
  • Ensure compliance with company policies and procedures.

Must Have skills

CommunicationCustomer ServiceSalesOrganizationAttention to Detail

Nice To Have Skills

Travel Industry KnowledgeProblem SolvingTime Management

Tools Knowledge Requried

Booking SoftwareCRM SystemMicrosoft Office

Job Keywords

ReservationsTravelCustomer SupportSalesBooking

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