Reservations Agent
MicroSourcing
Posted
3 months ago
National Capital Region
Onsite
PHP 30K
Junior Level
Full Time
Sema Summary
The Reservations Agent is responsible for maximizing rooms revenue through solid upselling techniques and managing reservations effectively. The role involves ensuring high levels of customer service and maintaining accurate records to support hotel operations.
About Company
MicroSourcing is a pioneering offshore provider of managed services in the Philippines, focusing on inclusivity and diversity within the workplace. The company supports a wide range of clients by delivering skilled professionals across various sectors.
Core Requirements
- Bachelor's degree preferred
- Experience in customer service
- Strong communication skills
- Ability to work in a team
- Familiarity with property management systems
Responsibilities
- Maximize rooms revenue through upselling.
- Ensure accurate and timely rate loading.
- Handle refunds, no shows, and deposits.
- Maintain an events calendar for pricing.
- Monitor inventory controls and loads.
- Communicate with hotel departments effectively.
- Respond to guest reservation needs.
Benifits
- healthcare coverage
- paid time-off
- group life insurance
- performance bonuses
- career advancement
Must Have skills
Job Keywords
Similar Jobs
Reservation Sales Specialist
The Luxury Signature
Pasig, National Capital Region
Operations Representative
Capital One
Muntinlupa City, National Capital Region, Philippines
Escalations Representative
Wells Fargo
Taguig, National Capital Region, Philippines
Production Agent
Wipro
Cebu, Central Visayas
Collections Representative
Wells Fargo
Taguig, National Capital Region, Philippines
Service Desk Agent
ActionLabs IT Services Phils. Corp
Quezon City
BGC Agent
Probe CX
Taguig, National Capital Region, Philippines
Client Relations Officer
Bernales & Associates
Quezon City
Sales Agent
Radix HR
Lipa, Calabarzon, Philippines
Customer Service Agent
1Aviation Groundhandling Services, Corp.
Cauayan, Cagayan Valley, Philippines
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.